FAQ
FAQ Help Center
Find quick answers to common questions about shopping, shipping, returns, and more.
Popular Questions
Here are some of the most frequently asked questions by our customers.
What Shipping Methods are available?
We offer standard and expedited shipping across the USA through trusted carriers like USPS, UPS, and FedEx. You can choose your preferred option at checkout.
How About The Return Policy?
We offer a 14-day return policy on most items. If you’re not satisfied with your order, simply contact us and we’ll guide you through the return process.
When will my order arrive?
Orders are usually processed within 1–2 business days. Delivery time depends on the shipping method selected but typically takes 3–7 business days.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use it to check your order’s status in real-time.
Can I change or cancel my order?
Yes, as long as your order hasn’t been shipped yet. Please contact us as soon as possible to make any changes.
Can’t Find Answer?
Delivery & discounts
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50 within the USA.
Can I use multiple discount codes on one order?
Unfortunately, only one discount code can be applied per order.
How do I get notified about new discounts?
You can subscribe to our newsletter or follow us on social media to stay updated on exclusive deals and limited-time offers.
Do you offer express or same-day delivery?
We offer expedited shipping options at checkout, but same-day delivery is currently not available.
Will I get a discount on my first order?
Yes! First-time customers get 10% off — just sign up and use the welcome code sent to your email.